Omnidrop Privacy Policy
Last Updated: 28th September 2024
Omni Drop, operated by Omnidrop Holding LLC ("we", "us", or "our"), is committed to protecting the privacy and security of our users' ("you" or "your") data. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with U.S. laws and other relevant international regulations, including GDPR. By using Omni Drop ("Platform"), you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform.
1. Information We Collect
Omni Drop collects the following types of information from users for the purpose of providing and improving our services:
Personal Information: Name, email address, billing address, and billing account details (collected during account registration and subscription).
Shopify Store Data: Order details, customer information, and product catalogs, collected when you connect your Shopify store to the Platform.
Ad Account Data: Data from connected Meta (Facebook), Google, TikTok, and Snapchat ad accounts (for analytics purposes).
Product Research and Ad Spy Data: Collected via third-party APIs, not directly from users.
Cookies and Tracking Information: Information collected via cookies and similar technologies to improve user experience and track activity on the Platform.
2. Purpose of Data Collection
We collect user data for the following purposes:
Account Management: To create and maintain your Omni Drop account.
Order Fulfillment: To process and fulfill orders from connected Shopify stores by transmitting order data to third-party suppliers.
Analytics and Platform Improvement: To analyze user activity, advertising performance, and platform usage, and improve the Platform.
Security and Compliance: To ensure compliance with legal obligations and prevent fraudulent activity.
3. Sharing of Data
We respect your privacy and only share data when necessary:
With Suppliers: We share order data (e.g., product details, shipping address) with third-party suppliers for the purpose of fulfilling orders placed through your Shopify store. We do not share any other personal data with suppliers.
With Service Providers: We may share data with third-party service providers who assist in hosting, data storage, and Platform security. These providers are bound by confidentiality agreements.
Legal Requirements: We may disclose your data when required by law or to comply with legal processes, regulations, or governmental requests.
Omni Drop does not share personal data with advertising platforms or third parties for marketing purposes.
4. Data Storage and Security
We take the security of your data seriously. All data is stored securely on local servers and cloud-based storage with encryption and access controls in place to protect against unauthorized access, disclosure, or alteration. We follow industry best practices to ensure data remains secure.
While we strive to protect your data, please be aware that no method of electronic storage or transmission is 100% secure. In the event of a data breach, we will promptly notify affected users and take steps to mitigate any potential harm.
5. User Rights
You have the following rights concerning your data:
Access and Modification: You may access and modify your account information at any time by logging into your Omni Drop account.
Data Removal: You may request to remove your account and associated data from the Platform at any time by contacting our support team at support@omnidrop.io.
Revocation of Access: You can disconnect your Shopify store or ad accounts from Omni Drop at any time, which will revoke our access to your store and advertising data.
Please note that we may retain certain data for compliance, audit, or legal purposes after your account is deactivated.
6. Cookies and Tracking Technologies
Omni Drop uses cookies and similar tracking technologies to collect data about user activity on the Platform. This data includes but is not limited to browser type, session duration, and pages visited. Cookies help us improve the user experience by providing personalized features and remembering your preferences.
You may control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Platform.
7. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal and regulatory requirements. User data may be retained after an account is deactivated for auditing, legal, or compliance purposes.
Data related to order fulfillment and transactions will be retained for the legally required duration to ensure compliance with tax and financial regulations.
8. Children’s Privacy
Omni Drop is not intended for individuals under the age of 18. If you are under 18 years of age, you may use the Platform only with the consent and supervision of a parent or legal guardian. We do not knowingly collect personal information from children without parental consent.
If we become aware that a child under the age of 18 has provided us with personal information without the appropriate consent, we will take steps to remove that information from our records.
9. Data Breach Procedures
In the event of a data breach, Omni Drop will notify affected users as soon as possible and in accordance with applicable laws. We will take immediate steps to secure the system and mitigate the breach, including implementing additional security measures if necessary.
Affected users will be provided with information about the nature of the breach and any actions they should take to protect their personal information.
10. International Users and GDPR Compliance
Omni Drop serves users worldwide and complies with global data protection regulations, including the General Data Protection Regulation (GDPR) for European users. If you are located outside of the United States, please be aware that your data may be transferred to and processed in the U.S.
Under GDPR, users have additional rights, including the right to:
Request a copy of the data we hold about you.
Request that your data be corrected or deleted.
Withdraw consent for data processing.
Object to the processing of your data.
To exercise these rights, please contact us at support@omnidrop.io.
11. Updates to This Privacy Policy
Omni Drop reserves the right to modify or update this Privacy Policy at any time. We will notify users of any significant changes to the Policy by posting the updated version on our website and, where applicable, through email communication. Your continued use of the Platform after any changes have been made will constitute acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@omnidrop.io
